Retail Gear Guide (Full-Time)

PlacersBloomington, IN
315d$18Onsite

About The Position

The objective of the Full-Time Gear Guide position is to provide exceptional guest experience and support their retail team in the day-to-day operations. This Full-Time Gear Guides will be tasked with providing an exceptional guest and cash-desk experience, supporting in merchandising, BOH management, product receiving and replenishment and overall floor recovery. They will play a key role in the store's day-to-day operations by overseeing the team, ensuring excellent customer service, and maintaining operational standards. They will ensure that the store principles are followed, providing exceptional guest experience through quality education, relationship building and by delivering a best-in-class Sitka brand experience. This is not a remote position. This is a contract position. Located in the Mall of America (Bloomington, MN). Rotational Retail Hours.

Requirements

  • At least 1 year of customer service and/or retail experience preferred
  • Ability to effectively and accurately complete POS transactions
  • Ability to work in a fast-paced environment
  • Knowledge of outdoor gear preferred

Responsibilities

  • Authentically engage with all customers to provide exceptional customer service and experience
  • Become a brand expert
  • Assist in inventory procedures including floor replenishment, third party orders, shipping, receiving, cycle counting, etc.
  • Uphold premium merchandising standards that create an exceptional customer experience
  • Execute store cleaning responsibilities
  • Provide an excellent checkout experience for all sales, returns and exchange transactions using POS
  • Assist with store events
  • Additional duties as assigned

Benefits

  • Employee discount!
  • Working with a passionate crew of outdoors enthusiasts
  • PTO
  • Client-specific paid Holidays
  • Comprehensive benefits package
  • Weekly pay via direct deposit or Rapid PayCards for those who qualify
  • Referral Program Perks! Employees who refer a candidate to Placers that fully complete 250+ hours will receive a $50 Visa Gift Card Bonus.
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