Retail Garden Center Supervisor/Manager
About The Position
Position Overview: Join Our Growing Team at Johnson Nursery! Love plants? Love people? We want YOU! Johnson Nursery's Garden Center in Willard, NC is looking for an enthusiastic Team Supervisor / Manager to help our customers create beautiful outdoor spaces. Whether you're a seasoned plant enthusiast or just discovering your green thumb, we'd love to meet you! What You'll Do: Work in a beautiful garden center surrounded by over 2,000 varieties of premium plants, help customers find their perfect plants, care for our inventory, and be part of a team that shares expert gardening knowledge with our community. This position plays a vital role in creating exceptional customer experiences while managing daily operations in our thriving garden center.
Requirements
- Someone who loves helping people, enjoys working with plants, isn't afraid of getting their hands dirty, and wants to be part of a team that makes gardening accessible and fun for everyone.
- Previous Manager experience at a retail Garden Center is a plus.
- Interest in plants, gardening, or horticulture (Management experience)
- Strong customer service skills with a friendly, helpful demeanor
- Ability to work independently and as part of a team
- Comfortable with physical tasks, including lifting up to 50 lbs, standing for extended periods, and working outdoors in varying weather conditions
- Basic math skills for handling transactions, MS Office Suite, and POS
- Reliable and punctual with flexible availability, including Saturdays
- Willingness to learn about plant care and garden center operations
Nice To Haves
- 3-5 years of leadership, management or team-building experience
- Operations and inventory management experience preferred
- Previous retail or customer service experience
- Knowledge of plants, landscaping, or gardening
- Experience with cash handling or POS systems
- Experience in the landscape, nursery, or irrigation industry preferred
Responsibilities
- Provide outstanding customer service by greeting customers, answering questions, and offering plant selection guidance
- Assist customers with loading purchases and preparing orders for local delivery
- Maintain plant health through proper watering, pruning, and general plant care
- Keep the garden center organized, well-stocked, and visually appealing
- Maintain yard organization, safety excellence, and execute merchandising initiatives within the nursery
- Maintain up-to-date and clean displays, including product signage, labels, and tags
- Provide direct leadership, management, and training of retail nursery associates
- Perform inventory cycle counts
- Assist in ordering plant material
- Conduct yearly performance reviews and development discussions
- Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance
- Must be computer proficient (capable of entering orders, receiving purchase orders, sending emails, approving time, etc.)
- Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working
- Process sales transactions accurately using our point-of-sale system
- Assist with receiving and merchandising new plant arrivals
- Help maintain clean and safe shopping areas throughout the facility
- Support PlantChat consultation sessions and special events as needed
Benefits
- Competitive Compensation
- Medical, Dental, and Vision plans
- Paid Time Off, Paid Holidays
- 401k with company match
- Paid Training and Business Certifications Available
- Product Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
