Retail Furniture and Appliance Sales

W.S. Badcock • Pulaski, VA

230d

About The Position

The Retail Sales Associate is responsible for performing a variety of customer service functions, promoting additional purchases, and maintaining good public relations. This role involves greeting customers, providing product and program information, demonstrating product features, and explaining benefits. The associate strives to turn every potential consumer into a satisfied Badcock customer by responding to inquiries, processing orders, and managing customer payments. Additionally, the associate will maintain store records, solicit additional business, and follow up post-delivery. Compliance with the company's loss prevention program and safe working practices is essential. The position may also involve assisting the store manager with maintenance, merchandising, and display setup.

Requirements

• High school diploma / GED, Bi-Lingual a plus.
• Six month to one year retail sales, customer service experience.
• Ability to work flexibility involving work hours, including weekends.
• Ability to operate general office equipment.
• Computer data entry skills.
• Ability to use a calculator to perform fundamental math calculations.
• Ability to communicate effectively with customers and personnel; assimilate information and make decisions; work under pressure in a detailed, organized manner.
• Ability to plan and organize daily work activities.
• Ability to work independently in the absence of direct supervisor.
• Ability to lift up to 50 lbs. to assist customers loading vehicles and merchandising on the sales floor.
• Ability to sit, lift, stand, walk, bend, twist, stoop and kneel.

Nice To Haves

• Bi-Lingual a Plus

Responsibilities

• Greets customers; provides product and program information, demonstrates product features and explains benefits.
• Strives to turn every potential consumer into a satisfied Badcock customer.
• Responds to customer inquiries.
• Takes, verifies and processes customer orders.
• Inputs customer sales orders and credit agreement/application information in the computer.
• Prepares and explains credit agreement.
• Accepts and inputs customer payments and returns correct.
• Sends correspondence and maintains store records as needed.
• Solicits additional business through telephone and card mailings.
• Post delivery follow-up.
• Prepares merchandise price tags as required.
• Learns and complies with the company's loss prevention program, works in a safe manner, identifies and resolves unsafe conditions that may result in property damage or personal injury.
• Performs such other duties and accepts such other responsibilities as are necessary and appropriate for the efficient operation of the store.
• Assists store manager in store maintenance, merchandising and display setup.

Benefits

• Competitive pay
• Medical, dental, and vision insurance
• 401K plan
• Company paid life insurance
• Merchandise discount
• Fitness center reimbursement
• Onsite fitness centers (in some locations)
• Vacation and personal paid time off
• Daycare reimbursement plan

What This Job Offers

• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees