Retail Full Time Store Supervisor

Office Depot • Clovis, CA

420d

About The Position

The Retail Store Supervisor at Office Depot is a full-time role focused on delivering comprehensive solutions to customers in areas such as Technology, Services, Furniture, and Print. This position emphasizes building strong customer relationships, driving sales through effective engagement, and fostering a customer-centric environment aligned with Office Depot's core values. The Supervisor is also responsible for training associates, managing operational efficiency, and performing key carrier responsibilities, including store opening and closing duties.

Requirements

• High School diploma or equivalent education preferred.
• Business, Retail Management, or related field preferred.
• Minimum 1-3 years of experience in retail, sales, customer-facing, and/or supervisory roles preferred.
• Knowledgeable in Technology and Print areas.
• Ability to effectively lead, coach, and manage others in a professional environment.
• Demonstrates leadership capabilities and can work independently and collaboratively.
• Strong selling skills and interpersonal communication skills necessary for establishing customer relationships.
• Adaptable to a changing environment and able to coach and train others.
• Excellent verbal and written communication skills.
• Ability to use technology and print equipment applicable to the role.
• Ability to process information/merchandise through POS register system.
• Open availability.

Nice To Haves

• Coaching/Motivating skills
• Conflict Management skills
• Problem Solving skills
• Drives for Results
• Directing Others
• Decision Quality
• Business Acumen
• Collaboration/Team Spirit
• Accountability
• Time Management

Responsibilities

• Foster a culture that builds trust, brand loyalty, and exceptional client service delivery.
• Utilize and understand the selling program to promote the sale of the best solutions and additional products/services.
• Maintain awareness of planned advertisements and promotions.
• Provide exceptional customer service by educating customers about Office Depot products and services.
• Effectively utilize communication tools to coordinate customer engagement throughout the store.
• Evaluate customer needs to determine total solutions.
• Provide guidance, direction, and ongoing training to store associates.
• Facilitate training sessions on the business model and holistic service offerings.
• Observe, coach, and provide feedback to enhance associate proficiency.
• Process merchandise accurately and efficiently, adhering to established procedures and standards.
• Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
• Ensure regular loss prevention compliance and assist the General Manager in coaching associates.
• Maintain safety and security of the building and associates during the absence of other managers.
• Perform opening and closing responsibilities, including cash handling and daily store balancing.

Benefits

• Competitive salaries
• 401(k) plan
• Retail Store Hourly Non-Management Incentive program
• Opportunities for career growth within the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED