Retail Fulfillment and Receiving Support Associate, Boca Raton Town Center - Part Time

Macy's • Boca Raton, FL

108d

About The Position

As a Fulfillment and Receiving Colleague, also known as a Back of House colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing merchandise to picking, packing, processing trailers, retrieving orders from our back-of-house storage and delivering them curbside to the customer; monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders, and you'll help keep the stockroom and sales floor running efficiently. You'll also play a key part in customer interactions - greeting shoppers warmly, resolving issues, and delivering orders curbside with care. Your attention to detail, teamwork, and commitment to operational excellence will directly impact both customer satisfaction and overall store performance. This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules/procedures in English.
• Resourceful and eager to adapt to changing priorities.
• Enjoy meeting people and sharing information.

Responsibilities

• Receive and organize merchandise.
• Pick, pack, and process trailers.
• Retrieve orders from back-of-house storage.
• Deliver orders curbside to customers.
• Monitor alerts for Buy Online Pickup In-Store (BOPS) orders.
• Maintain stockroom and sales floor efficiency.
• Greet customers warmly and resolve issues.
• Support merchandise moves and maintain a shoppable space.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers