Michaels Storesposted about 1 month ago
$17 - $23/Yr
Hartsdale, NY
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The position involves leading and supporting inventory management and merchandising standards and maintenance. The goal is to provide a well-merchandised and in-stock store for customers to shop. The role also emphasizes delivering friendly customer service and assisting customers in finding what they are looking for.

Responsibilities

  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements.
  • Ensure execution of Company policies and standards; hold team accountable for store conditions and results.
  • Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI's and manage your team to achieve their role KPI's.
  • Manage, execute and support the planogram process (POG's) to standard.
  • Manage, execute and support the AD set processes.
  • Manage and execute shrink and safety programs.
  • Serve as Manager on Duty (MOD).
  • Maintain seasonal sets and the feature space to our visual merchandising standards.
  • Assist with interviewing, on-boarding, coaching, observing and training of new Team members.
  • Support with Talent Development activities; participate in Performance Management activities of your team.
  • Utilize the leadership competencies for continued self-development.
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations.
  • Promote commitment to the organization's vision and values; project a positive image and serve as a role model for others.
  • Acknowledge customers, help locate product and provide solutions.
  • Assist with Omni channel processes.
  • Cross trained in Custom Framing selling and production.
  • Other duties as assigned.

Requirements

  • Retail merchandising and customer service experience preferred.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Benefits

  • Health insurance (medical, dental, and vision).
  • Paid time off.
  • Tuition assistance.
  • Generous employee discounts.
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