Retail Front End Team Leader

Ollie's Bargain Outlet

12d•Onsite

About The Position

The Retail Front End Team Leader provides leadership for the successful operation of the entire front-end of store. The Retail Front End Team Leader creates and leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Responsibilities include aspects of Associate development, customer service, asset protection and store maintenance.

Requirements

High school diploma or equivalent required.
Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
Positive attitude and team player who interacts well with customers and associates.

Responsibilities

Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
Provide leadership with the Associates regarding all donation programs and Ollie’s Army sign-up and membership.
Lead monthly safety meetings and ensure follow-up actions are completed.
Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
Support merchandising execution and ensure pricing updates are completed as required.
Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.