Retail Fragrances Sales Support Associate - Creed, Roosevelt - Full Time

Macy's • Philadelphia, PA

415d

About The Position

The Fragrance RSS Colleague at Macy's is responsible for providing exceptional customer service by selling and demonstrating fragrances and related items. This role contributes to the success of the department through effective customer engagement, inventory management, and participation in sales events. The position is ideal for individuals looking to start or advance their retail careers, offering opportunities for professional development and leadership skills.

Requirements

• High School Diploma or equivalent required.
• 1-2 years of related experience in retail or customer service.
• Strong interpersonal skills with the ability to communicate effectively with diverse groups.
• Resourceful self-starter who can adapt quickly to changing priorities.
• Ability to work independently as well as part of a team.
• Flexibility to work retail hours, including days, evenings, weekends, and holidays.

Responsibilities

• Provide exceptional customer service in all aspects of the store.
• Explain and demonstrate the use of fragrances through application techniques.
• Partner with the Fragrance Counter Manager or CSX Manager for inventory management.
• Attend product training classes and seminars to enhance product knowledge.
• Ensure proper presentation, organization, storing, and replenishment of stock.
• Participate in pre-selling and sales driving events to maximize sales.
• Process new receipts, damages, testers, and returns to vendors in a timely manner.
• Maintain a safe work area and adhere to hygiene standards.
• Follow asset protection and inventory control procedures.

Benefits

• 401k
• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• PTO accruals
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED