About The Position

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Fragrance Sales Associate, you provide exceptional customer service by demonstrating and selling fragrances and related beauty items to our customer. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident. You will also attend product training classes and seminars and contribute to the success of the department by achieving personal sales goals. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here.

Requirements

  • Flexible availability, including days, evenings, weekends and holidays
  • Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues
  • Resourceful and able to adapt quickly to changing priorities
  • At least 1 year of customer service or selling experience required

Responsibilities

  • Acknowledge customers in a friendly and helpful manner
  • Determine customer needs based on their preferences
  • Explain and demonstrate the use of fragrances through actual application
  • Ensure proper presentation, organization, storing and replenishment of stock
  • Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches
  • Ensure customers are aware of our full-line of beauty products and services and make appropriate partnerships with colleagues in the Beauty area when necessary
  • Participate in pre-selling and sales-driving events to maximize sales
  • Merchandise new receipts, process damages, testers and select merchandise to return to vendors
  • Use point of sale technology and applications, including handheld equipment, to assist in selling and fulfilling of customer orders.
  • Adhere to hygiene standards and asset protection control and compliance procedures
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Benefits

  • competitive pay and benefits
  • comprehensive health and wellness coverage
  • 401(k) match
  • paid time off
  • eight paid holidays
  • continuous learning and leadership development
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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