Macy's Jobs-posted 3 months ago
Entry Level
Broomfield, CO
5,001-10,000 employees

As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences - making them feel confident, valued, and inspired. Both a beauty enthusiast and product expert, you demonstrate and sell a wide range of fragrances and related beauty products, while educating customers on notes, layering techniques, and usage. You contribute to a seamless shopping experience by fostering meaningful connections, anticipating needs, and delivering service with care.

  • Create a warm, welcoming environment through genuine hospitality and exceptional customer service.
  • Engage customers with personalized fragrance recommendations.
  • Demonstrate and sell a wide range of fragrances and related beauty products.
  • Educate customers on fragrance notes, layering techniques, and usage.
  • Maintain a clean, organized, and prepared sales floor.
  • Review sales goals and stay informed about new arrivals and promotions.
  • Offer a warm welcome and create friendly, personal conversations with customers.
  • Merchandise new receipts and process damages and testers.
  • Share loyalty program benefits and ensure customer satisfaction.
  • At least 1 year of customer service or selling experience required.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Ability to understand and communicate effectively with customers and colleagues.
  • Comfortable using point-of-sale technology and digital tools.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off and eight paid holidays.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal/financial advice.
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