Retail Fragrances Sales Associate, Ala Moana Center - Full Time

Macy's • Honolulu, HI

78d

About The Position

As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences - making them feel confident, valued, and inspired. Both a beauty enthusiast and product expert, you demonstrate and sell a wide range of fragrances and related beauty products, while educating customers on notes, layering techniques, and usage. You contribute to a seamless shopping experience by fostering meaningful connections, anticipating needs, and delivering service with care.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• At least 1 year of customer service or selling experience required.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Comfortable engaging customers with warmth and expertise.
• Drive sales and loyalty using clientele tools.
• Maintain an organized and shoppable space.
• Effectively use point-of-sale technology and digital tools.

Responsibilities

• Begin each day energized and ready to make an impact.
• Wear name badge with pride, greet teammates, and ensure the sales floor is clean and organized.
• Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions.
• Offer a warm welcome, make eye contact, and create friendly, personal conversations with customers.
• Maintain a shoppable space by merchandising new receipts, processing damages, and updating signs and pricing.
• Share Loyalty program benefits and ensure customers have all they need before thanking them.
• Support colleagues with honesty, care, and collaboration.
• Strive to improve every day, take pride in work, and achieve sales goals.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees