Full-Time Retail Floor Supervisor, Rehoboth Beach, DE

Kontoor Brands, Inc. • Rehoboth Beach, DE

18h • Onsite

About The Position

Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.

Requirements

• Minimum of two years of retail sales experience preferred.
• Must be 18 years of age or older.
• Excellent communication and time-management skills.
• Proven ability to multi-task.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Results-oriented problem solver with a n analytical mindset.
• Proficient computer skills preferred.
• Open availability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
• Ability to stand during scheduled shifts for up to 8 hours.

Nice To Haves

• Proficient computer skills preferred.
• Minimum of two years of retail sales experience preferred.

Responsibilities

• Assists in maximizing store sales and achieving store sales goals.
• Monitors sales progress and results against key targets.
• Leads an environment of productivity by leading the customer engagement on the sales floor and providing coaching and feedback to associates around customer engagement.
• Assists in executing the management of labor and payroll expenses to maximize sales and productivity under the direction of the Store Manager/Assistant Store Manager.
• Ensures excellence in customer service in the store by modeling brand-specific service standards, as well as by monitoring customer feedback and responding to and addressing all customer concerns quickly.
• Ensures that store team is engaging with each customer to create an authentic brand experience.
• Leads and inspires customer-centric culture by proving direct feedback and supervision of the associates the in-store experience.
• Provides coaching to the store team in the core areas of customer engagement and sales results.
• Ensures store team receives relevant, timely feedback, coaching, and redirection that enables their success.
• Monitors that all company and store policies, process execution, and procedures are followed, and reports concerns directly to the Store Manager.
• Delegates tasks to associates as needed to maintain operational excellence.
• Reacts quickly to all customer and associate injuries and partners with Store Manager and Human Resources.
• Ensures visual merchandising standards for the store are maintained.
• Regularly communicates any associate concerns directly to the Store Manager.
• Supports the Open-Door Policy.
• Models behavior that respects the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.
• Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.
• Continuously looks for ways to have the store be sustainable and recognizes the impact the store has on the environment.
• Embeds company purpose, mission, and values into team.
• Ensures each associate understands their impact in achieving Kontoor Brands’ strategic priorities.
• Creates a highly engaged, performance-driven culture.
• Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).
• Walking and moving to assist customers, retrieve merchandise and recover the store.
• Lifting and carrying, ability to maneuver and/or lift up to 25 lbs. regularly, and up to 50 lbs. occasionally.
• Ability to push/pull full racks of merchandise for restocking the store.
• Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.
• Manual labor is required occasionally to assemble displays and/or rearrange the store layout.
• Vision to accurately read labels, assist customers, and tasks that require attention to detail.
• Ability to use fine manipulation, and grasp with hands to sort and organize clothing, ex. place on hangers, folding, organize in color/size order.

Benefits

• At Kontoor, we offer a comprehensive benefit package to fit your lifestyle.
• Our benefits are crafted with the same care as our products.
• When our employees are healthy, secure, and well, they bring their best selves to work.
• Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future.
• We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel.
• Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed