Retail Experience Manager - Clearwater FL

Best Buy•Clearwater, FL

2d•Onsite

About The Position

As the Retail Experience Manager, you will lead the day-to-day operations of your assigned home store or group of stores, focusing on efficient employee deployment and ensuring excellent customer experiences. Your role involves driving localized customer and employee engagement strategies within your designated micro-market (local surrounding stores). Additionally, you will be responsible for employee development and performance management. As part of the Best Buy team, you will contribute to the company's purpose of enriching lives through technology by humanizing and personalizing tech solutions across various platforms: in stores, online, and in customers' homes. Best Buy fosters a culture that deeply supports and values its employees, aiming to be a great place to work where individuals can unlock unique career possibilities and bring their full, authentic selves to work.

Requirements

2 years of experience as a supervisor or manager in business, military or related fields
2 years of sales or customer service experience
1 year of experience managing and reviewing operational expenses and revenue

Nice To Haves

Retail experience
Consumer electronics industry experience
Multi-location retail experience

Responsibilities

Enable and empower employees to drive world-class customer experiences
Drive employee experience strategy across the micro-market to drive seamless customer experiences
Analyze performance indicators against business strategies and lead your team to facilitate growth or improve results
Lead efforts to maximize results or provide course correction as needed
Help drive sales and operational success within an assigned home location or across the micro-market as needed