Retail Experience Coordinator

BROAD RIVER RETAIL•Fayetteville, NC

22h•Onsite

About The Position

The Retail Experience Coordinator reports directly to the General Manager and is part of the Retail Operations Department. This role will support operational excellence, inventory accuracy, and cross-functional communication to enhance the customer experience and drive business results. The Retail Experience Coordinator (REC) collaborates closely with the retail experience manager (REM) to streamline store operations, ensure accurate inventory processes, and uphold company standards. This individual plays a key role in executing store-level initiatives, submitting reports, and resolving operational challenges in real-time.

Requirements

Prior business office experience in a retail setting
Proven ability to handle multiple projects and responsibilities simultaneously
Superior written and verbal communication skills
Expertise in Microsoft Office products

Responsibilities

Act as a key holder to open/close the store
Act as the inventory captain for the store, completing all cycle counts promptly
Receive purchase orders accurately
Work with the management team to prepare for upcoming special events and update breakroom/meeting room materials regularly
Participate in weekly retail store meetings
Contribute to generate social media excitement around promotions and events
Assist in printing updated merchandise tags weekly
Keep business office area neat, clean and free of clutter
Organize and stock all brochures and POP materials
Maintain all reports and files in a neat and organized manner
Partner with Customer Care to ensure that an amazing guest experience is presented to each guest
Perform repetitive tasks, including scanning, folding, or stocking