Retail Executive Administrative Assistant

About the position

The Retail Executive Administrative Assistant role is a full-time position that facilitates the administrative needs of the Retail and Resort Experience division. This position will assist with daily operations vital to creating an unforgettable guest experience. Duties will include researching retail markets, analyzing trends, providing advice for reaching targeted markets, oversight of the Shop Fairmont Scottsdale online store, as well as administrative needs.

Responsibilities

• Contribute to retail and resort experience goals by increasing sales, improving profits and creating retail brand awareness
• Maintain and grow a highly satisfied, loyal customer base
• Develop online retail shopping experience initiatives
• Implement company selling strategies
• Ensure prompt and courteous service is extended to internal, external customers and vendors
• Maintain online retail store environment focused on consistently delivering exceptional shopping experiences
• Maintain consistent focus on delivering engaging customer experiences through @shopfairmontscotsdl
• Accountable for observing and practicing department/resort policies and procedures
• Promote culture of support, respect and development amongst colleagues
• Set strategic direction for retail marketing across Fairmont Scottsdale Princess in collaboration with Executive Director of Retail & Resort Experience
• Conduct retail market research and analyze trends to identify new opportunities
• Track, and analyze retail marketing programs across @shopfairmontscotsdl social media accounts
• Administer following operations for Executive Director of Retail & Resort Experience: arranging appointments, correspondence, financial spreadsheets, expense tracking, and calendar management
• Provide clerical duties as required (i.e.: typing, filing, etc.) for Executive Director of Retail & Resort Experience with check requests, expense reports, and BirchStreet entries
• Attend, record, and distribute meeting minutes as needed
• All other duties as assigned

Requirements

• 2+ years Previous Administrative Experience
• Minimum of Associate Degree in Related Field
• Must be Fluent in Excel, Word, Power Point, Outlook, Shopify
• 1-2 Years of Editing and Copywriting Experience Required
• 1-2 Years of Project and Content Management Experience Required
• Have demonstrated success in Task Management and Prioritization
• Excellent Communication and Organizational Skills
• Strong Attention to Detail

Nice-to-haves

• Previous Resort Experience Preferred

Benefits

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-Site employee cafeteria
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Great Medical and Dental benefits, 401K, Direct Deposit etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities