Retail Events Supervisor

Vinik Sports Group

86d

About The Position

The Retail Events Supervisor provides direction and supervision for all retail activities within the building, including providing guests with a world-class fan/customer experience, driving sales, overseeing staff to ensure stores are all supported and merchandise/inventory control is adhered to per Tampa Bay Sports protocol. The Retail Supervisor will need to possess a positive attitude, solid work ethic, a strong sense of ownership, will be proactive in nature, and will uphold the highest of professional standards.

Requirements

• Minimum 2-3 years store experience in a high volume, arena/stadium environment.
• Strong leadership and communication skills.
• Ability to motivate and help develop a strong team of frontline workers.
• Ability to anticipate challenges and use logic and reasoning to identify/develop solutions.
• Proven track record of providing best-in-class customer service.
• Highly organized and self-motivated.
• Strong knowledge of retail POS systems; experience with NCR CounterPoint a plus.

Responsibilities

• Help to train and lead all hourly sales associates to consistently meet and exceed Tampa Bay Sports standards.
• Ensure the staff provides best-in-class customer service per VSG guidelines.
• Manage and drive event sales results.
• Challenge and inspire sales associates to achieve sales goals.
• Ensure all stores are stocked and clean and ready for business on game days or event days.
• Work with Manager to keep stores & stands well stocked and visually merchandised.
• Ensure the proper transfer of stock to and from the stores & stands.
• Provide front line workers support/help throughout each event.
• Oversee inventories and monthly cycle counts.
• Open/Close stores & stands and provide coverage if part time staff calls off.
• Other duties and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time