Retail Events Sales Associate (On Call)

Raiders Football Club LLC•Henderson, NV

8d•Onsite

About The Position

Play a key role in creating unforgettable fan experiences as a Retail Events On-Call Sales Associate, with guest service, efficiency, and a positive attitude at the center of your work. In this fast‑paced, high‑energy environment, you’ll assist fans from all over the world by providing merchandise information, processing purchases quickly and accurately and keeping retail areas organized and well‑stocked. You’ll play a key part in supporting retail operations at major concerts and sporting events at Allegiant Stadium, ensuring fans have access to the gear and memorabilia that make their experience complete. Your responsibilities may also extend to off‑site activations around the Vegas area, where you’ll bring the same level of professionalism, enthusiasm, and operational excellence to pop‑ups, activations, and special events. Your ability to stay composed under pressure, collaborate with your team, and thrive in lively, high‑volume settings ensures that every customer leaves with great memories—and the perfect merch to match.

Requirements

Must be 18 years old or older
Able to work well independently and as part of a team
Comfortable working in a fast‑paced environment and assisting a high volume of customers
Must have reliable transportation to and from work
Strong communication skills and a positive, customer‑focused attitude
Willing to work flexible hours, including evenings, weekends, and holiday

Nice To Haves

Prior sales or customer service experience preferred

Responsibilities

Process customer transactions accurately and efficiently using the Point-of-Sale (POS) system, including purchases, returns, and exchanges
Interact with customers to promote sales, upsell products, and support meeting sales goals
Provide good customer service by greeting customers, answering questions, recommending products, and addressing concerns in a professional manner
Help maintain a clean and organized workspace, including counters, shelves, and storage areas
Work well with employees to meet sales goals and maintain smooth operations
Restock merchandise and keep product displays organized and presentable during events
Support crowd flow by directing customers, managing lines, and keeping high‑traffic areas clear
Follow all safety procedures and organizational guidelines
Report any issues, safety concerns, or equipment problems to area Lead promptly
Follow all company and department policies, including attendance, uniform/appearance expectations, and clocking procedures
Complete other assigned tasks to support efficient operations and quality customer service