About David Energy David Energy is creating a new kind of power company. Traditional Retail Electricity Providers (REPs) are outdated, opaque, and painful for customers to engage with. We use software to monitor our customers' real-time energy usage, and we aggregate and analyze that data to maximize the value they get from their energy assets – batteries, EVs, HVAC systems and other distributed energy resources (DERs) via participation in energy markets. Our mission is to run the grid on clean energy 24/7. The Role We’re looking for an experienced, detail-oriented, process-driven Retail Energy Ops Lead to lead and scale our electricity back-office operations. You’ll be responsible for ensuring timely, accurate customer enrollment, meter data processing, and billing across our national retail energy footprint. This role is mission-critical: you’ll serve as the operational engine that powers our customer experience, revenue cycle, and regulatory compliance. Initially reporting to the COO, you’ll work cross-functionally with internal teams (Strategic Operations, Product, Engineering, Customer Success, Finance, and Compliance) and external vendors and utility partners to continuously improve the systems, processes, and data flows that support customer onboarding, billing, and market interactions. We're looking for someone who thrives in complexity, loves solving root-cause issues, and brings a continuous improvement mindset to everything they touch.