Part-time Retail Employee - Evening

The Container Store•Charlotte, NC

4d•Onsite

About The Position

The Retail Employee / Project Specialist - Evening shifts is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order. This is a non-commissioned, hourly sales and register position. This role focuses on two primary objectives: Providing excellent customer service on our sales floor while actively engaging in selling behaviors, to complete selling interactions, and drive store profit. Tendering customer transactions at checkout with speed and accuracy while actively enrolling 35% of our customers in the Container Store loyalty/reward program. To be considered for this position, you must have weekend availability (Saturday and/or Sunday) and some weekday evening availability (Monday - Friday, 4 PM - 9 PM). Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Requirements

You are available for evening shifts starting between 5pm and 6pm
Must be at least 18 years of age
Understands retail is an ever-changing industry and requires flexibility in scheduling
Enjoys engaging with people and connecting with customers
Strong computer skills

Nice To Haves

High school diploma preferred
Retail sales experience a plus

Responsibilities

Works merchandise processing during early morning or evenings (based on the schedule), unloading trucks, lifting boxes, merchandising products, climbing ladders, and working at a safe but fast pace
Welcomes and greets all customers either as Host in the front entrance or throughout the store
Connects with our customers throughout the store suggesting solutions to their organizational challenges
Designs and sells custom closets and other storage and organization solutions
Serves as a register person with strong focus on providing a great customer experience during check out
Introduces and enrolls customers in our rewards program
Maintains the Sales Floor – keeping shelves full and presented according to our brand standards.
Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
Assists with cleaning routines around the store – including dusting, restrooms and vacuuming
Processes customers’ orders for curbside pick-up and/or delivery
Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
Actively engages with customers to solve their organizational challenges

Benefits

Rewarding pay to recognize the value you bring to the team.
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.