Retail Education & Training Specialist (TEMP)

ILIA•Los Angeles, CA

7d•$30 - $40

About The Position

We are seeking a highly creative and execution-focused Retail Education & Training Specialist to support end-to-end product education initiatives. This role is responsible for developing compelling training materials, delivering impactful education experiences, and supporting product launches across retail and internal teams. This is a tactical, hands-on role ideal for someone who thrives in fast-paced environments and can seamlessly move between content creation, design, and education content strategy. This role is a part-time, temporary role.

Requirements

3–7+ years in product education, training, or retail education (beauty industry preferred)
Strong writing and content development skills
Experience creating training decks, guides, and educational materials
Confident presenter with experience delivering live and virtual trainings
Ability to translate complex product information into clear, engaging content
Proficiency in design tools (e.g. Keynote, PowerPoint, Adobe Creative Suite, Figma)
Strong organizational skills with the ability to manage multiple projects

Responsibilities

Product Launch Support Develop product launch presentation decks and training materials
Create product one-pagers, sell sheets, and educational resources
Design in-store educational tools and materials
Build a cohesive product education ecosystem across channels
Content Creation Write scripts for educational video content
Develop training materials for retail partners
Create shade matching guides and application technique resources
Author product knowledge documents, FAQs, and supporting content
Retailer-Specific Materials Customize training decks and materials by retailer
Adapt content for regional and market-specific needs
Develop retailer launch kits and supporting assets
Build competitive positioning and comparison tools
Visual & Print Materials Design application cards and technique guides
Create shade storytelling materials and merchandising tools
Develop educational posters, counter cards, and print assets
Build digital assets for e-learning platforms
Ongoing Support Update and maintain existing education materials
Respond to retailer education needs and requests
Develop seasonal and promotional training content
Support field teams with tailored training resources
Certification Execution Create certification program content and learning modules
Develop assessments, quizzes, and test questions
Design certification certificates and digital badges
Build training workshops and certification presentations
Track completion and manage recertification processes