GC Retail Drum and Percussion Specialist Store 112

The Guitar Center Company•La Mesa, CA

7d•$20 - $25•Onsite

About The Position

As a Drum and Percussion Specialist, you will be the face of Guitar Center’s Drum Shop, responsible for providing exceptional customer service and driving Drum and Percussion sales. Your duties will include greeting customers, understanding their needs, recommending the right products, and overcoming objections to close sales.

Requirements

Willing to work a flexible schedule including, nights, weekends, and holidays
Strong customer service orientation with excellent interpersonal skills
Intermediate to advanced knowledge of Drum and Percussion Equipment
Excellent attention to detail
Genuine interest and enthusiasm for drumming and percussion instruments

Nice To Haves

Previous experience in retail sales is preferred
Previous in-store merchandising experience preferred

Responsibilities

Greet and assist customers in the Drum Department, providing excellent service throughout their shopping experience.
Understand customers' musical needs and guide them to suitable Drum and Percussion products.
Actively promote and sell drum gear, ensuring sales goals are met or exceeded.
Develop and maintain a comprehensive understanding of the Drum and Percussion inventory selection to confidently recommend solutions and options to customers and staying informed about new products and trends.
Articulate the unique features and benefits of percussion instruments to customers, showcasing their value.
Ensure the Drum Department is clean, organized, and merchandised according to company standards and planograms.
Maintain accurate pricing and update displays to enhance the overall shopping experience.
Execute daily operational tasks to ensure the Drum Department is well-maintained and ready for business.
Monitor inventory levels, restock displays, and maintain a visually appealing and organized department.
Participate in onboarding, certification, and ongoing education programs provided by the company.
Attend and actively engage in vendor-provided training sessions to stay updated on industry developments.
Foster relationships within the local drumming community.
Actively participate in external promotions to increase awareness of the store's drum business.
Establish and maintain positive relationships with drum gear vendors.
Attend vendor-related events and trainings, including potential travel, to stay connected with industry updates.