Retail District Manager

Goodwill Industries Of Southeastern Louisiana•New Orleans, LA

About The Position

The Retail District Manager will be required to lead, oversee, and improve the general operations of multiple assigned retail stores. To hire, train, coach, and develop store management teams to improve individual and organizational performance. To ensure stores meet or exceed financial goals and company standards regarding performance, appearance, operation, and other metrics.

Requirements

Associate degree in business management or a related field highly preferred and at least five years multi-unit supervisory experience in the retail industry.
Must maintain minimum automobile liability insurance as required by the State of Louisiana and be insurable through the Company’s insurance carrier.
Must possess a valid driver’s license and maintain current registration and state vehicle inspection.
Must be proficient in MS Office including Excel, Word, Outlook, and PowerPoint.
Must be able to effectively lead, motivate, coach, develop, and train others to perform their respective duties at higher levels.
Must establish and maintain effective working relationships with, and among, store personnel while motivating each to put forth their best effort.
Must be able to read, write and communicate clearly in English.
Must be able to work flexible hours on short notice, including nights and weekends, and occasionally long hours.
Must provide own transportation.
Must possess excellent time management skills and must have the ability to perform multiple tasks concurrently.
Must be able to engage in prolonged standing and walking and in frequent bending, stooping, and stretching.
Must be able to work independently and take direction well with minimal direct supervision.
Must have knowledge of retail merchandising best practices for clothing, household items, furniture, books, shoes, and other commodities.
Must have knowledge of the value of clothing, household items, furniture, books, shoes, and other miscellaneous commodities.
Must exhibit good judgment and possess excellent problem-solving and decision-making abilities.
Must be able to interact cordially and productively with a variety of people.
Must be able to market Goodwill and explain the mission to the public.

Responsibilities

To recruit, interview, and hire store management staff to keep multiple locations productively and effectively staffed at all times.
To supervise, train, coach, and develop store management staff to perform their duties at high levels.
To hold staff accountable and take any necessary and immediate corrective actions to ensure accountability and adherence to goals, policies, procedures, and direction.
To effectively manage payroll and non-payroll expenses to budgetary guidelines, and to build and drive revenue in stores to maximize net income.
To supervise and motivate store management to ensure production guidelines are consistently being accomplished, and to be capable of producing by example as well.
To provide ongoing coaching and development for all levels of staff, and to ensure store management meets required training schedules.
To read, interpret, distribute, and take appropriate and immediate action on financial reports, labor reports, inventory reports, etc.
To ensure proper rotation of store merchandise by extensive training in production guidelines and expectations.
To ensure all donated goods and purchased goods are processed from the receiving door to the sales floor in an expedient manner in all locations.
To monitor purchased goods program including the ordering, stocking, selling, merchandising, inventorying and shrink control of purchased goods.
To act as a positive role model for all employees, trainees, and customers in all aspects of professional performance.
To assist in the opening of new stores by assisting with stocking, merchandising, staffing, processing donations, and other related duties.
To continuously develop store management staff to better perform their duties.
To work with all store management teams to ensure that stores are meeting financial goals, and to make necessary adjustments in a timely manner.
To observe personnel and safety policies and procedures. To ensure compliance by store employees.
To conduct regular store visits in order to maintain impeccable store conditions in regard to cleanliness, merchandising, customer service, and financial performance.