Retail District Manager - New Jersey Market

Swarovski • Cranston, RI

1d

About The Position

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a District Manager to join our company, where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you. About the job In this position, your main duties may include but are not limited to the following: Managing sustainable sales performance within their District and ensuring sales and profitability targets are met Updating, maintaining and implementing processes/guidelines and providing feedback to global teams Implementing the annual plans of the stores while ensuring the tactical and fiscal integrity Securing retention of high performers and top talents across the organization, especially focusing on managing effectively staff turnover Securing delivery of the brand experience Ensuring excellent and consistent consumer experience across all touch points, based on central guidelines Providing feedback loops and reviews on own and partner stores Actively monitoring customer satisfaction and feedback systems to drive continuous service improvement About you A motivated talent, who brings along the following background: Minimum 3 years’ experience as a field operator in a fashion, customer, and commercial focused retail environment Minimum 3 years’ experience in a store management role Advanced numeracy, literacy and verbal communication skills Willingness to travel in the assigned area up to 100% of working time A solid understanding of Sales, Marketing, HR, Merchandising on retail store level Strong customer service focus and relationship building skills About Swarovski Swarovski unifies all parts of its organization under one spellbinding idea and brings forward a wondrous new world of crystal craftsmanship. Founded in 1895 in Austria, the company designs, manufactures and sells the world’s highest quality crystal, genuine gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet has always been an integral part of Swarovski’s heritage. This manifests today in the company’s well-established sustainability agenda with youth-focused education programs and foundations to promote human empowerment and conserve natural resources to achieve positive social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, or any other status protected under law in countries where we operate in. Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability. Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment. Recruitment Process at Swarovski You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. CV Tips to Nail Your Dream Job The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates’ profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs) Don't miss out! Sign up now and get job alerts tailored to you!

Requirements

• Minimum 3 years’ experience as a field operator in a fashion, customer, and commercial focused retail environment
• Minimum 3 years’ experience in a store management role
• Advanced numeracy, literacy and verbal communication skills
• Willingness to travel in the assigned area up to 100% of working time
• A solid understanding of Sales, Marketing, HR, Merchandising on retail store level
• Strong customer service focus and relationship building skills

Responsibilities

• Managing sustainable sales performance within their District and ensuring sales and profitability targets are met
• Updating, maintaining and implementing processes/guidelines and providing feedback to global teams
• Implementing the annual plans of the stores while ensuring the tactical and fiscal integrity
• Securing retention of high performers and top talents across the organization, especially focusing on managing effectively staff turnover
• Securing delivery of the brand experience
• Ensuring excellent and consistent consumer experience across all touch points, based on central guidelines
• Providing feedback loops and reviews on own and partner stores
• Actively monitoring customer satisfaction and feedback systems to drive continuous service improvement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed