Retail Department Manager Sales - Hardware

Builders Firstsource, Inc. • La Mesa, CA

36d

About The Position

Assists with overseeing the daily activities of the retail store operations ensuring a high level of service to the customer with a focus on meeting sales goals.

Requirements

• High school diploma or General Education Degree (GED);
• Five (5) years retail or sales experience;
• Or equivalent combination of education and experience.
• Working knowledge of company products and building industry
• Strong verbal and written communication skills
• Strong math skills
• Aptitude in reading and understanding moderately complex instructions or drawings

Responsibilities

• Assists in the daily operations of specific department, quotes/estimates, material take-offs, generating purchase orders, pricing, and product delivery.
• Maintains quality of retail floor including signage, proper pricing, inventory selection and level and promotional displays, verifying special advertised merchandise is in stock and properly signed and priced.
• Subject matter expert of specific department coordinates product knowledge training to sales personnel and customers.
• Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.)
• Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.
• May prepare purchase orders to ensure adequate inventory specifying type, quantities, and specifications of products and scheduled delivery dates.
• Assists with appropriate reports regarding sales, inventory and schedules and works with management to improve work flow, simplify reporting procedures and/or implements cost reduction.
• Other duties may be assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: High school or GED