Retail Department Manager - Kitchens

IKEA • Jacksonville, FL

302d • $61,979 - $90,203

About The Position

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

Requirements

• 5 years experience
• Experience managing, leading and coaching teams.
• Experience working in a retail, customer-oriented business.
• Experience with active selling, based on an understanding of customer needs.
• Experience in vendor relationship management.

Responsibilities

• Maximize sales and profitability in the core area by prioritizing top-selling products, managing overstock and out-of-stock items, and addressing customer feedback.
• Oversee the selection, onboarding, and development of co-workers, ensuring individual development plans are in place for succession.
• Manage resource planning, co-worker relations, and performance, while delegating responsibilities.
• Maintain the core area shops, ensuring they are well-stocked, organized, and consistently present the IKEA product range to inspire and satisfy customers.
• Collaborate with matrix partners, such as other Shopkeepers, Visual Merchandising Manager, Interior Design Manager, and Logistics Partners to optimize sales and achieve department goals aligned with country priorities.
• Implement and communicate the department's Home Furnishing Business (HFB) action plan and ensure department goals are met.
• Ensure the team has the correct knowledge and product range in the department and the IKEA services (including remote planning) so they can provide an excellent customer shopping experience.
• Monitor the competition, taking appropriate actions and communicating insights to matrix partners in the Service Office.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Benefits

• Generous paid time off, holiday and sick time
• WiselyPay - get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers