Retail Department Manager Kent State Regional Campus Bookstore at Stark Campus (Travel Required)

Barnes & Noble Education • North Canton, OH

153d

About The Position

Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as a Department Manager. The Department Manager must be knowledgeable about department and store operations, to provide outstanding customer service to the academic and co-curricular community. You will ensure that your area of responsibility is maintained, properly merchandised, and operationally sound.

Requirements

• 2+ years' experience in a retail setting as a manager or buyer preferred.
• High school diploma/GED required.
• Outstanding customer service skills.
• Basic reading, writing, and accounting skills required.
• Excellent customer service and communication skills needed.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Support all store operations and departments in partnership with the management team.
• Provide direct oversight of one or more departments in the store or for specified operational functions.
• Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store.
• Provide daily support, direction, and guidance to customers and team members.
• Utilize analytical skills and knowledge of the campus to manage day-to-day operations.
• Assist with assigning work and providing focused direction to team members.
• Maintain a presence on the sales floor to greet customers and assist with purchases.
• Maintain an appealing sales floor by tagging, shelving, arranging, cleaning, and organizing products.
• Assist with processing sales transactions involving cash, credit, or financial aid payments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED