Retail Department Coordinator

TJMaxx•Wayne, PA

1d•Onsite

About The Position

At TJX Companies, the Retail Department Coordinator is responsible for executing receiving and merchandising standards, ensuring Associates process efficiently and effectively as a team. This role also focuses on delivering an excellent customer experience through engagement and interaction, and by maintaining a clean and organized store. The coordinator is expected to role model exceptional customer service, foster a positive internal and external customer experience, and promote a culture of honesty and integrity while maintaining confidentiality. They orchestrate truck deliveries, prioritize merchandise processing, and train and mentor Associates on merchandising and processing principles. The coordinator ensures merchandise is properly tagged, hung, secured, and coded, and communicates with the Coordinator on Duty for efficient flow of goods to the sales floor. They monitor team productivity, provide coaching, organize back stock, uphold merchandising philosophy and signage standards, and maintain cleanliness and recovery in the backroom. Compliance with recycling and hazardous waste programs is also part of the role. The coordinator communicates effectively with management and Associates, provides and accepts feedback, partners on training needs, and ensures adherence to labor laws and company policies. They also promote credit and loyalty programs, support shrink reduction goals, and maintain a safe environment.

Requirements

Able to work a flexible schedule, including nights and weekends
Superior communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Capable of lifting heavy objects with or without reasonable accommodation
Able to train others
1 year retail experience
6 months of leadership experience

Responsibilities

Executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team
Ensuring an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store
Role modeling exceptional customer service
Creating a positive internal and external customer experience
Promoting a culture of honesty and integrity; maintaining confidentiality
Orchestrating truck delivery, prioritizing the processing of merchandise onto the sales floor
Training and mentoring Associates on established merchandising and processing principles
Ensuring merchandise is properly tagged, hung, secured, and coded
Communicating with the Coordinator on Duty to ensure efficient flow of goods to sales floor
Ensuring Associates complete tasks and activities according to store plan; prioritizes as needed
Monitoring productivity of team and coaches as necessary
Organizing and rotating back stock for easy replenishment
Maintaining and upholding merchandising philosophy and signage standards
Maintaining all organizational, cleanliness and recovery standards for the backroom area
Ensuring compliance with recycling and, where applicable, hazardous waste programs
Communicating accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Providing and accepting recognition and constructive feedback
Partnering with Management on Associate training needs to increase effectiveness
Ensuring adherence to all labor laws, policies, and procedures
Promoting credit and loyalty programs
Supporting and participating in store shrink reduction goals and programs
Promoting safety awareness and maintains a safe environment
Other duties as assigned

Benefits

Associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care & cell phone discounts
pet & legal insurance
credit union
referral bonuses
401(k) match (for those who meet service or hours requirements)
medical/dental/vision (for those who meet service or hours requirements)
HSA (for those who meet service or hours requirements)
health care FSA (for those who meet service or hours requirements)
life insurance (for those who meet service or hours requirements)
short/long term disability (for those who meet service or hours requirements)
paid parental leave (for those who meet service or hours requirements)
paid holidays/vacation/sick (for those who meet service or hours requirements)
auto/home insurance discounts (for those who meet service or hours requirements)
scholarship program (for those who meet service or hours requirements)
adoption assistance (for those who meet service or hours requirements)