Retail Department Coordinator

The TJX Companies, Inc.•Columbus, OH

22h•Onsite

About The Position

At TJX Companies, the Retail Department Coordinator is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. This role is crucial for maintaining an excellent customer experience by engaging with customers and keeping the store clean and organized. The Coordinator also plays a key role in training and mentoring Associates on merchandising and processing principles, ensuring tasks are completed according to the store plan, and monitoring team productivity. They are expected to uphold merchandising philosophy, signage standards, and organizational cleanliness in the backroom, while also ensuring compliance with recycling and hazardous waste programs. The position involves effective communication with management and Associates, providing and accepting feedback, partnering on training needs, and ensuring adherence to labor laws and company policies. Additionally, the Coordinator supports store shrink reduction goals, promotes safety, and contributes to credit and loyalty programs.

Requirements

Able to work a flexible schedule, including nights and weekends
Superior communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Capable of lifting heavy objects with or without reasonable accommodation
Able to train others
1 year retail experience
6 months of leadership experience

Responsibilities

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team.
Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
Role models exceptional customer service.
Creates a positive internal and external customer experience.
Promotes a culture of honesty and integrity; maintains confidentiality.
Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor.
Trains and mentors Associates on established merchandising and processing principles.
Ensures merchandise is properly tagged, hung, secured, and coded.
Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
Ensures Associates complete tasks and activities according to store plan; prioritizes as needed.
Monitors productivity of team and coaches as necessary.
Organizes and rotates back stock for easy replenishment.
Maintains and upholds merchandising philosophy and signage standards.
Maintains all organizational, cleanliness and recovery standards for the backroom area.
Ensures compliance with recycling and, where applicable, hazardous waste programs.
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
Provides and accepts recognition and constructive feedback.
Partners with Management on Associate training needs to increase effectiveness.
Ensures adherence to all labor laws, policies, and procedures.
Promotes credit and loyalty programs.
Supports and participates in store shrink reduction goals and programs.
Promotes safety awareness and maintains a safe environment.
Other duties as assigned.