Retail Department Coordinator

The TJX Companies, Inc.•Pearl City, HI

1d•Onsite

About The Position

At TJX Companies, the Retail Department Coordinator is responsible for executing receiving and merchandising standards, ensuring Associates process efficiently and effectively as a team. This role also ensures an excellent customer experience by engaging and interacting with all customers and maintaining a clean and organized store. The coordinator role models exceptional customer service, promotes a culture of honesty and integrity, and maintains confidentiality. They orchestrate truck delivery, prioritize merchandise processing, and train and mentor Associates on merchandising and processing principles. The position involves ensuring merchandise is properly tagged, hung, secured, and coded, and communicating with the Coordinator on Duty for efficient flow of goods. The coordinator monitors team productivity, coaches as necessary, organizes back stock, and upholds merchandising philosophy and signage standards. They also maintain organizational, cleanliness, and recovery standards for the backroom, ensure compliance with recycling and hazardous waste programs, and communicate effectively with management and Associates. The role includes providing and accepting recognition and constructive feedback, partnering with Management on training needs, ensuring adherence to labor laws and policies, promoting credit and loyalty programs, supporting shrink reduction goals, and promoting safety awareness. TJX is a Fortune 100 company and the world’s leading off-price retailer, with a vibrant team that embraces diversity, fosters collaboration, and prioritizes development across its global Home Offices, Distribution Centers, and Retail Stores.

Requirements

Able to work a flexible schedule, including nights and weekends
Superior communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Capable of lifting heavy objects with or without reasonable accommodation
Able to train others
1 year retail experience
6 months of leadership experience

Responsibilities

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team
Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store
Role models exceptional customer service
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
Trains and mentors Associates on established merchandising and processing principles
Ensures merchandise is properly tagged, hung, secured, and coded
Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
Monitors productivity of team and coaches as necessary
Organizes and rotates back stock for easy replenishment
Maintains and upholds merchandising philosophy and signage standards
Maintains all organizational, cleanliness and recovery standards for the backroom area
Ensures compliance with recycling and, where applicable, hazardous waste programs
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned

Benefits

Associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care & cell phone discounts
pet & legal insurance
credit union
referral bonuses
401(k) match (for those who meet service or hours requirements)
medical/dental/vision (for those who meet service or hours requirements)
HSA (for those who meet service or hours requirements)
health care FSA (for those who meet service or hours requirements)
life insurance (for those who meet service or hours requirements)
short/long term disability (for those who meet service or hours requirements)
paid parental leave (for those who meet service or hours requirements)
paid holidays/vacation/sick (for those who meet service or hours requirements)
auto/home insurance discounts (for those who meet service or hours requirements)
scholarship program (for those who meet service or hours requirements)
adoption assistance (for those who meet service or hours requirements)