Retail Database Assistant

Weavers Way Co-op • Philadelphia, PA

4d • $18 • Hybrid

About The Position

Weavers Way Co-op Job Description Position: Retail Database Assistant Reports to: Retail Director Level: II Schedule: Full-time, hourly, approximately 35 hours/week Work Location: Hybrid (part remote, part on-site) Purpose: To provide administrative support to the retail team; maintain an accurate database of products; to work with the category management team on pricing updates and promotions; to maintain database/shelf tag consistency at all locations (including coordinating signage related to promotional sales), and to provide strong customer service to both internal (co-op staff) and external customers.

Requirements

• Detail-oriented with demonstrated problem-solving skills.
• Proficient in Microsoft Office Suite and/or Google Drive.
• Ability to prioritize tasks and manage time.
• Comfortable with mathematical concepts (including percentages and unit conversions).
• Strong communication and collaboration skills.
• Familiarity with retail software.
• Previous grocery retail experience.
• Previous data entry experience (SQL knowledge a plus).

Responsibilities

• Maintain POS data for all products at all sites, ensuring correct Category, Subcategory, Vendor, Tax Categories, and other details. May require follow-up with buyers and/or reviewing tax codes.
• Set initial pricing for items based on target margins unless directed by the Category Management Team.
• Ensure accurate cost data through routine updates from price lists or invoices as they are received, as well as via quarterly review, including vendor reach out and follow-up via email or phone.
• Import/Export price lists no later than 2 weeks prior to the effective date.
• Maintain correct case sizes.
• Review electronic invoices and resolve flags for new items, preorders, and other item details.
• Enter Warehouse invoices, ensuring current cost is up to date, and keep available inventory/warehouse order guide up to date.
• Support and enter transfers between locations.
• Monitor Email and Phone communications to ensure that all requests are handled accurately and in a timely manner.
• Troubleshoot mis-rings and not-on-files with store personnel.
• Support store personnel in adjusting, maintaining, and printing pricing signage, including promotional signage.
• Coordinate creation of signs with the Marketing team as needed, and distribute weekly price update PDFs to appropriate store personnel.
• Schedule and conduct quarterly shelf tag/pricing audits.
• Enter and test promotions as needed.
• Check Coop Deals flyers for accuracy; alert the Merchandising Coordinator about any inconsistencies.
• Assist in proofing Coop Finds & other promotional signage.
• Support the IT department with quarterly inventories.
• Provide internal and external customers with excellent service at all times.
• Use appropriate language, behavior, appearance and overall conduct with or in the presence of customers, vendors, and store personnel according to WW policies.
• Other duties as needed or required.

Benefits

• Health Coverage: Medical, dental, and vision insurance, with embedded wellness benefits
• Income Protection: Paid short-term and long-term disability (STD & LTD)
• Retirement: 401(k) plan with employer match
• Perks: 15% employee discount
• Additional discount on one freshly prepared in-house meal per day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed