Retail Data & Order Fulfillment Associate- Part-time

Monadnock Food Co-op•Keene, NH

4h•$19•Onsite

About The Position

Are you a spreadsheet wizard who also loves the fast-paced energy of a retail floor? Our Co-op is looking for a Retail Data & Order Fulfillment Associate to join our team in a unique "hybrid" role that bridges the gap between our digital systems and our physical products. If you have a passion for precision, a knack for Excel, and a commitment to stellar customer service, this is the role for you. The Best of Both Worlds You won’t be stuck behind a desk all day—but you won't be on your feet for eight hours straight either. Your time is split between our back-end systems and the sales floor, ensuring our data is as sharp as our displays. The purpose of the Retail Data & Order Fulfillment Associate is to perform identified tasks as assigned within the department. This requires a detail-oriented individual responsible for supporting the integrity of information within our POS system. This role is crucial to ensure smooth and accurate operation of Monadnock Food Co-op’s Provisions, Special Order and WebCart programs. The ideal candidate must demonstrate a hands-on approach with respect to completing job duties accurately and on time, thrive in a fast-paced environment and is proficient with data entry, Microsoft Outlook and Excel. To perform this job successfully an individual must be able to perform each essential duty satisfactorily with or without a reasonable accommodation.

Requirements

Excel Proficiency: You know your way around a spreadsheet and enjoy the "cleanliness" of accurate data.
Operational Agility: You can pivot from technical computer work to physical receiving and merchandising without missing a beat.
An Eye for Detail: Whether it’s a pricing label or a special-order SKU, you believe accuracy is everything.
People Skills: You are helpful, professional, and ready to support both your teammates and our customers.

Responsibilities

Manage technical product data, update pricing, and design professional signage that keeps our customers informed.
Handle the full lifecycle of special orders—from receiving and auditing shipments to ensuring the right product gets to the right customer.
Act as the "glue" between departments, offering cross-functional support to keep operations running smoothly.
Step onto the sales floor to provide expert service, troubleshoot order inquiries, and maintain a premium shopping environment.

Benefits

20% employee discount- including sale items!
Quarterly and Annual Gainshare depending on store performance
401K – Traditional or Roth or Both! with up to 4% company match and free retirement counselors
Dental Insurance eligible at 20 hours/week
Vision Insurance eligible at 20 hours/week
$25,000 Life Insurance policy – company provided at 20 hours per week
Generous Paid Time Off- even Part-time!
Paid community outreach hours
Employee Assistance Plan
Bereavement and Jury Duty Leave
Free Staffed Out products, plants and flowers
Staff Appreciation Events- This year we did glow golf at Twinkle Town, Bowling at Yankee Lanes, a Barbeque on site and Paint & wine night at Summit Winery!
Co-op gear
Fun at work! We Rock!