Retail Customer Service
About The Position
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
Requirements
- Ability to pass a criminal history review
Nice To Haves
- Bilingual candidates with fluency in Spanish & English
Responsibilities
- Work closely with wholesale and retail customers to determine their needs
- Answer customer questions about Sherwin-Williams products
- Recommend the right solutions to customers
- Promptly resolve any customer concerns
- Ensure maximum client satisfaction
- Stay up-to-date with product features
- Maintain the high quality and visual standards of the products and store
- Achieve excellent customer service
- Consistently meet the store’s sales goals
Benefits
- Rewards
- Benefits
- Flexibility to enhance your health and well-being
- Opportunities to learn
- Opportunities to develop new skills
- Opportunities to grow your contribution
- Inclusive team
- Commitment to our own and broader communities
- Wide range of world-class benefits
- Retirement benefits
- Health care benefits
- Total well-being benefits
- Daily commute benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
