Part Time Retail Customer Service Specialist

GOODWILL OF SILICON VALLEYSan Jose, CA
6d$18 - $18Onsite

About The Position

Responsible for customer assistance, cash register operation, sales/monetary transactions, opening/closing procedures. To maintain positive customer and employee relations; reporting any problems/complaints immediately to the store manager. To assist with inventory, display, merchandising and placement of stock on the sales floor, stock rotation and markdowns. To assist with picking/straightening up or arranging merchandise and housekeeping tasks (including restrooms) to ensure a neat, clean and safe working environment. To become familiar with and use proper handling techniques and equipment to ensure safe handling of merchandise. To become familiar with and follow store policies and procedures as well as general company policies. To be aware of possible damage, theft or potential safety hazards, reporting observations immediately to the store manager. Follows and enforces all company procedures. Performs other duties as requested. Program Participation Collaborates with assigned CDP Case Manager throughout program participation Attends and completes STEPS workshop

Requirements

  • Proficient in the English language
  • Ability to maintain self-control and deal effectively with the public and work in cooperation with co-workers.
  • Ability to tactfully explain decisions or present information clearly, as it pertains to store policies.
  • Ability to perform arithmetic, and count money/change quickly and accurately.
  • Ability to learn and accurately perform opening/closing procedures, cash register operation and related paperwork quickly and accurately as they pertain to store operations.
  • Ability to coordinate hand-eye-foot movements to safely handle and/or move merchandise to minimize damage, eliminating hazards and accidents/injuries.
  • Ability to move hands and fingers quickly to count money/change and operate cash registers.
  • Ability to accept directions, follow procedures and perform both repetitive and varied duties without loss of composure or efficiency.
  • Ability to understand and communicate clearly in English.
  • Must have demonstrated experience and ability working in a dynamic, fast-paced and time-flexible working environment
  • Fast work pace with constant standing and walking
  • Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks.

Nice To Haves

  • Retail sales and /or cash handling experience strongly desired

Responsibilities

  • Customer assistance
  • Cash register operation
  • Sales/monetary transactions
  • Opening/closing procedures
  • Maintain positive customer and employee relations
  • Assist with inventory, display, merchandising and placement of stock on the sales floor, stock rotation and markdowns
  • Assist with picking/straightening up or arranging merchandise and housekeeping tasks (including restrooms)
  • Follow store policies and procedures as well as general company policies
  • Follows and enforces all company procedures
  • Performs other duties as requested
  • Collaborates with assigned CDP Case Manager throughout program participation
  • Attends and completes STEPS workshop

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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