Retail-Customer Service/Cashier
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About The Position
The position involves delivering friendly customer service, assisting customers in shopping, and ensuring a fast and friendly checkout experience. Responsibilities include completing truck unloading and merchandise duties throughout the store, maintaining store recovery standards, and delivering the brand promises. The role also requires engaging customers about the benefits of the Rewards program and Private Label Credit Cards, educating them on the Voice of Customer (VOC) survey, and assisting with Omni channel processes such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Additionally, the employee will participate in stocking, planogram processes, and merchandise recovery, while supporting shrink and safety programs and adhering to Standard Operating Procedures (SOPs). The position requires interaction with customers and team members in a respectful manner, promoting the organization's vision and values.
