Retail Customer Service Associate

Atlanta•Atlanta, GA

20d•$17 - $19•Onsite

About The Position

Home Center Outlet - Atlanta is excited to welcome a dedicated and passionate Retail Sales & Customer Service Professional to our team! This full-time position is based in our Atlanta, Georgia store and requires top-notch customer service and sales skills, alongside a strong commitment to ensuring customer satisfaction. The ideal candidate will be self-motivated, possess excellent communication abilities, and demonstrate strong organizational and retail skills. Compensation & Benefits This full-time, hourly role offers a starting wage of $17 to $19 per hour, paid bi-weekly, along with opportunities for annual performance bonuses and commissions. Additional benefits include medical, dental, and vision insurance, a 401K retirement plan, and paid vacation time.

Requirements

High School Diploma.
Previous retail or sales experience.
Ability to lift up to 35 lbs and remain on your feet for up to 8 hours a day.
Flexibility to work various shifts.
Exceptional customer service skills and a friendly demeanor.
Availability to work evenings and weekends.

Responsibilities

Build and maintain relationships with existing customers while actively pursuing new ones.
Support team members in finding and understanding products.
Educate customers on the features and benefits of our offerings.
Ensure customer satisfaction to foster loyalty.
Address customer inquiries, resolve issues, and escalate any unresolved matters.
Utilize technology to access customer history for tailored service.
Manage the financial performance of the retail counter while adhering to store policies.
Assist in maintaining the showroom in line with company standards.