Retail Customer Service Associate

SHELOR MOTOR MILE • Christiansburg, VA

2d • Onsite

About The Position

TruHarvest Mercantile has an immediate opening for a full-time friendly, reliable Retail Customer Service Associate. This role is ideal for someone who enjoys working with customers, staying organized and contributing to customer and company operations.

Requirements

• Strong communication and customer service skills
• Comfortable handling payments and using POS system
• Organized and detail oriented, especially with order fulfillment and shipping
• Basic computer skills; ability to learn new systems quickly
• Ability to multitask and work independently
• Familiarity with social media platforms (Instagram, Facebook, etc.)

Nice To Haves

• Previous retail or customer service experience preferred, but not required

Responsibilities

• Provide excellent customer service in person, online, and by phone
• Process customer payments accurately (cash, card, POS system)
• Fulfill customer orders, including picking, packing and shipping
• Prepare shipping labels and coordinate outgoing shipments
• Manage basic inventory tasks related to order fulfillment
• Maintain a clean, organized, and welcoming retail environment
• Assist in production of goods as needed
• Create and post content on social media platforms to promote products and events

Benefits

• competitive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed