Retail Customer Service Associate

Batteries Plus•Hales Corners, WI

1d•$13 - $16

About The Position

Retail Customer Service Associate Batteries Plus Bulbs in Hales Corners, WI, is actively seeking to hire an energetic and dependable, full-time Retail Customer Service Associate to join our team! This entry-level position earns a competitive pay range of $13.00 - 16.00 / hr plus bonuses based on sales! In addition to great pay, we offer our Retail Customer Service Associate paid time off, paid holidays, Our ideal candidate will be eager to learn small electronic device repair and has excellent customer service skills. If this sounds like the opportunity you've been looking for, apply today! ABOUT BATTERIES PLUS BULBS Batteries Plus Bulbs is a family-operated business with 25 years of experience. We are the nation's largest and fastest-growing battery, light bulb, and smartphone/tablet repair franchise with a nationwide network of stores. With access to more than 60,000 types of batteries, light bulbs, and accessories, we have the widest selection of battery and light bulb products available. We offer unmatched service to consumers, businesses, and government entities at both national and local levels. A DAY IN THE LIFE OF A RETAIL CUSTOMER SERVICE ASSOCIATE You arrive for each shift excited to meet new people, promote and assist with products, services, and solutions associated with the Batteries Plus Bulbs operation. As a Retail Customer Service Associate, you love chatting with people and are able to make personal connections easily and ensure that every customer feels welcome and valued. You will have the chance to advance your sales techniques to up-sell products and to educate customers on batteries, lighting, and electronic devices. You are excited about this fantastic opportunity to learn new technical skills! At times, you repair our customers' cell phones, tablets, and other devices. You also test, install, and replace batteries in vehicles, watches, key fobs, cell phones, and more. Don't worry if you don't have smartphone repair experience, we'll train you on everything you need to know to assist our clients with their technology troubles. You take charge of challenging opportunities as they arise and provide excellent customer service. You are the key to helping customers find the correct solution to their battery, lighting, and cell phone problems. You feel a great sense of accomplishment in seeing your efforts pay off in your paycheck. You feel good about representing a company with a solid reputation and playing an important part in their success .

Requirements

High school diploma or equivalent
Must be at least 18 years old
Excellent customer service and communication skills
Ability to work cooperatively and collaboratively with others
Ability to work under time constraints in a fast-paced and rapidly changing environment
Are you a team player with a positive, can-do attitude?
Do you have excellent communication and interpersonal skills?
Are you self-motivated and able to work independently?
Are you interested in learning more about device repair?

Responsibilities

Meet new people
Promote and assist with products, services, and solutions
Make personal connections easily and ensure that every customer feels welcome and valued
Advance your sales techniques to up-sell products
Educate customers on batteries, lighting, and electronic devices
Repair our customers' cell phones, tablets, and other devices
Test, install, and replace batteries in vehicles, watches, key fobs, cell phones, and more
Provide excellent customer service