Retail - Custom Framing - Yorktown Heights - Part Time - Seasonal

Michaels Stores

108d • $17 - $20

About The Position

As a Store Associate at Michaels in Yorktown Heights, NY, you will deliver friendly customer service, assist customers in shopping our store, and help them find what they’re looking for. You will ensure all customers receive a fast and friendly checkout experience while completing truck unloading and merchandise duties throughout the store. This includes maintaining store recovery standards to deliver our Brand Promises. You will also engage customers on the benefits of the Rewards program and Private Label Credit Cards, complete enrollments, and educate customers on the Voice of Customer (VOC) survey. Additionally, you will assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).

Requirements

• Retail and/or customer service experience preferred.
• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Ability to lift heavy boxes and access high shelves.

Responsibilities

• Deliver friendly customer service and assist customers in shopping the store.
• Ensure a fast and friendly checkout experience.
• Complete truck unloading and merchandise duties.
• Maintain store recovery standards.
• Help customers locate products and provide solutions.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including BOPIS and SFS.
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Complete merchandise recovery and maintenance.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs.
• Interact positively and respectfully with others.
• Cross train in Custom Framing selling and production.
• Perform other duties as assigned.

Benefits

• Health insurance (medical, dental, and vision).
• Paid time off.
• Tuition assistance.
• Generous employee discounts.

What This Job Offers

• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees