Retail Custom Framer
About The Position
The Retail Custom Framer at the DC-RESTON, VA store is responsible for building customer relationships and creating memorable framing solutions for their art. This role involves helping customers shop, ensuring a safe, clean, and clutter-free environment, and adhering to Standard Operating Procedures (SOPs) and Company programs. The Michaels Companies Inc. operates over 1,300 stores in 49 states and Canada and online, and also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels aims to fuel the joy of creativity and celebration.
Requirements
- basic computer skills
- basic measuring skills
- ability to operate the framing equipment and glass cutter
- regular bending, lifting, carrying, reaching and stretching
- ability to move throughout the store
- ability to remain standing for long periods of time
- lifting heavy boxes and frames
- accessing high shelves by ladder or similar equipment
Nice To Haves
- retail experience
- Experience selling products and/or services to customers
Responsibilities
- Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
- Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
- Deliver sales and production results
- Complete framing orders with a high degree of quality and on time
- Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
- Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
- Follow Standard Operating Procedures (SOPs) and Company programs
- Support shrink and safety programs
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
- Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
- Operate cash register and execute cash handling to standards
- Acknowledge customers, help locate product and provide solutions
- Assist with Omni channel processes
- Other duties as assigned
Benefits
- health insurance (medical, dental, and vision)
- paid time off
- tuition assistance
- generous employee discounts
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
