Retail Cosmetics Sales Leader - Prestige Beauty, Dallas Galleria - Full Time

Bluemercury•Dallas, TX

61d•Onsite

About The Position

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Leader, Prestige Selling, you boost sales and enhance customer service in Macy's Beauty department. As the expert on Prestige cosmetics across various brands, you are a beauty supporter who always shows a top-notch service experience by assisting customers and coaching colleagues. Your sharp knowledge of current trends and your skill to lead others makes you a valuable colleague on Macy's team. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here .

Requirements

Leadership : Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.
Subject Matter Expertise : Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.
Analytical Skills : Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.
Communication : Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.
Interpersonal Skills : Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
Creativity and Strategic Thinking : Ability to think creatively, strategically, and technically to address business challenges and opportunities.
Detail Orientation : Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met
Collaboration : Partnership with the total Beauty team to drive line sales and deliver the customer experience
Leads by example and motivates team to reach goals
Driven to achieve a daily sales goal through customer interaction, client outreach, relationship building and recruiting new customers to the brand
Inspires customers to buy and help them look and feel beautiful and confident.
Enthusiastic about the beauty industry and have the skills to provide outstanding customer service
Possess a passion and a business-minded attitude to succeed in a performance-based work environment
Able to resolve customer problems in a constructive and forward-looking
You can manage multiple tasks at once in a fast-paced environment
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
This position requires lifting, constant moving, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders
Reaching, including above eye level, crouching, kneeling, stooping and color vision.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

Nice To Haves

1 to 2 years of relevant work experience

Responsibilities

Inspire teamwork to reach sales goals and elevate the customer experience
Support the total Beauty team in driving and delivering market share events
Demonstrate knowledge of products and services to build rapport and loyalty
Understand how to drive sales through brand training, events, and strategies
Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches
Build brand loyalty through engaging customers in our rewards program
Communicates with vendors and store leadership to execute company and store-based events achieve sales goals
Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals
Recruit, train, coach, motivate and develop colleagues on policies and goals
Lead product demonstrations and peer-to-peer training
Merchandise new receipts, process damages, testers and select merchandise to return to vendors
Adhere to hygiene standards and asset protection control and compliance procedures
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Benefits

competitive pay and benefits
comprehensive health and wellness coverage
401(k) match
paid time off
eight paid holidays
continuous learning and leadership development
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice