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About The Position

As a Cosmetic Sales colleague, also known as a Beauty Advisor, your primary focus will be to support the beauty needs of our customers to drive sales. You will act as both a product educator and a beauty enthusiast, specializing in making our customers feel beautiful and confident. Your role will involve building a client base and nurturing strong client relationships to meet sales goals. You will embrace innovation by leveraging new selling ideas and will be comfortable communicating with customers virtually and via phone. Your responsibilities will include providing customer consultations, applying make-up and products, and ensuring a positive shopping experience for all customers. In this position, you will greet customers in a friendly and helpful manner, using your product knowledge to provide expert guidance based on their wants, features, and choices. Building relationships with customers will be key, as you will introduce them to beauty products and uncover their hidden needs. You will demonstrate and teach the use of all beauty products by applying them directly on customers, ensuring they understand how to use the products effectively. Additionally, you will be responsible for maintaining proper display, organization, storage, and restocking of inventory, as well as utilizing our clientele program to connect with customers, achieve sales goals, and inform them about promotions and product launches. You will also participate in pre-selling and sales-boosting events to increase sales and reach personal sales targets. Staying current with all training through Macy's educational resources, including attending vendor trainings and virtual trainings as requested, will be essential. You will merchandise new arrivals, process damages, testers, and select merchandise to return to vendors. Utilizing point of sale technology and applications will be necessary to assist in selling and fulfilling customer orders, while adhering to hygiene standards and asset protection control and compliance procedures.

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