Retail Cosmetics Sales Beauty Advisor, Hamilton - Flex

- Entry Level

Mays Landing, NJ

About the position

As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident. You are focused on building a client base and nurturing strong client relationships in order to meet sales goals. You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You will provide customer consultations, including applying make-up and products.

Responsibilities

• Greet customers in a friendly and helpful manner
• Use product knowledge to give expert guidance to each customer based on their wants, features, and choices
• Build a relationship with customers by introducing them to beauty products and finding out their hidden needs
• Show and teach the use of all beauty products by applying them on the customer
• Keep proper display, organization, storage and restocking of inventory
• Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
• Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets
• Stay current with all training through Macy’s educational resources, including attending Vendor trainings and virtual trainings as requested
• Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
• Use point of sale technology and applications to help in selling and fulfilling of customer orders
• Follow hygiene standards and asset protection control and compliance procedures

Requirements

• At least 1 year of customer service or selling experience required
• Good understanding of the beauty products you are selling
• Comfortable communicating with customers virtually, via phone, and in person
• Ability to build relationships with customers and achieve sales goals
• Utilize point of sale technology and applications to help in selling and fulfilling customer orders
• Self-driven to keep up with Macy’s beauty product knowledge and beauty trends
• Proficiency in vendor line(s) and beauty trends
• Excellent interpersonal skills
• Strong organizational skills and can manage multiple tasks at once in a fast-paced environment
• Able to work a flexible schedule including evenings & weekends

Nice-to-haves

• Previous cosmetic or fragrance sales experience

Benefits

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• Paid Time Off
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities