Retail Cosmetics Sales Associate - Estee Lauder, Southdale Center - Part Time

Macy's • Edina, MN

78d

About The Position

As a Cosmetic Sales Colleague - also known as a Beauty Advisor - you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales. You'll serve as both an educator and a beauty expert - offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You'll proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service - always with the goal of exceeding expectations and achieving sales goals.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• At least 1 year of customer service or selling experience required.
• Understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Deliver personalized beauty experiences by building relationships with customers.
• Drive sales and client loyalty by maintaining an organized and shoppable space.
• Effectively use point-of-sale technology and digital tools.

Responsibilities

• Begin each day energized and ready to make an impact.
• Wear name badge with pride, greet teammates, and ensure the sales floor is clean and organized.
• Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions.
• Offer a warm welcome, make eye contact, and create friendly, personal conversations to build customer relationships.
• Maintain a shoppable space by refreshing signage and pricing, and assisting with merchandise moves.
• Share loyalty program benefits and ensure customers have all they need before thanking them.
• Support colleagues with honesty, care, and collaboration.
• Strive to improve every day, take pride in work, and achieve sales goals.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.

What This Job Offers

• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Number of Employees: 5,001-10,000 employees