Retail Cosmetics Sales Associate - Benefit Esthetician, Herald Square - Full Time

Macy's • New York, NY

79d

About The Position

As an Esthetician Brow and Skin Care Specialist, you will bring passion for skincare, beauty and help your clients to achieve their skincare and beauty goals. You will develop and maintain a loyal client base and drive sales through outstanding customer service and experiences. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability.

Requirements

• Have a current Esthetician License (Required)
• Maintain and display a valid state-issued esthetician, cosmetologist, or waxing license
• 1-2 years of experience working as an Esthetician or Beauty Advisor in a spa, salon, or skincare clinic
• Strong sales and customer service experience
• Comfortable with contact with clients/customers to provide consultations and treatment
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful and able to adapt quickly to changing priorities
• Self-starter, works well independently as well as part of a team
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Responsibilities

• Build customer relationships through in-person, virtual or phone skincare consultations to assess their skin concerns, needs, and goals
• Educate customers on the benefits of various skincare ingredients and techniques
• Develop customized skincare routines tailored to customers individual needs and preferences that will drive sales
• Demonstrate proper skincare from approved and trained services and provide hands-on guidance to clients
• Assist customers in booking appointments for brow and skin services; call clients for events, appointments, and the arrival of new merchandise; and work as part of a team to meet individual, department, and store objectives
• Ensure the customer understands and signs the service release form
• Drive customer acquisition. Leverage MyClient to nurture client relationships through impactful and personalized outreach
• Drive sales through leveraging Macy's Loyalty Program
• Remain up to date with all training through Beauty Playground
• Attend Vendor trainings and virtual trainings as assigned
• Stay current on brand related product knowledge and beauty trends
• Meet regularly with your supervisor to discuss your performance, goals, and actions
• Maintain a clean, safe, and inviting environment in alignment with our company provided standards & guidelines; maintain compliance with State Board of Barbering and Cosmetology and State Board of Health rules and regulations
• Maintain all hygiene and sanitation standards for all Brow Bar areas and elements
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• Regular, dependable attendance & punctuality

Benefits

• Comprehensive health and wellness coverage
• 401(k) match to invest in your future
• Paid time off and eight paid holidays
• Continuous learning and leadership development
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed