Retail Coordinator

AMIRI • Johnston, RI

69d • $75,000 - $80,000

About The Position

The Retail Coordinator will support the daily operations of our retail stores across the region, ensuring seamless coordination between the stores and headquarters. This role will be responsible for a wide range of administrative and operational duties that support store efficiency, compliance, and the overall customer client experience.

Requirements

• 2+ years of experience in an administrative or retail operations support role, ideally within the luxury or fashion industry.
• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with retail systems or inventory software is a plus.
• Ability to handle sensitive information with confidentiality and professionalism.
• A proactive, solutions-oriented mindset and ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Process supply and stationery orders for all retail locations.
• Track and report store damages and liaise with relevant departments for resolution.
• Coordinate shipments to and from the corporate office, including samples, supplies, and visual merchandising materials.
• Compile and maintain key retail operations reports (e.g., shipments not booked in, negatives on hand, inventory discrepancies).
• Maintain and distribute up-to-date store documentation including store alarm codes, safe codes, and emergency contact lists.
• Oversee and update store email distribution lists to ensure effective internal communication.
• Support with store security systems and guard bookings, including theft report review, CCTV exports, and ad-hoc guard bookings.
• Assist in preparing new starter documentation and onboarding packs for retail hires.
• Coordinate with HR to ensure smooth onboarding processes for store team members.
• Track and maintain retail staff records as required (e.g., start dates, documentation, access permissions).
• Act as support for facilities and maintenance issues reported by stores.
• Liaise with internal stakeholders to coordinate repairs and ensure issues are resolved promptly.
• Maintain log of open/closed maintenance requests and support follow-ups.
• Serve as a liaison between HQ departments and retail teams, ensuring timely communication of updates, policies, and procedures.
• Support the Retail Operations team with ad-hoc projects and initiatives to improve store operations and efficiency.

Benefits

• Full package health benefits
• Paid vacation
• 401(k) + Employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees