About The Position

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organization, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Requirements

  • Experience operating within a customer service role or environment.
  • Effective selling skills and the ability to drive commercial outcomes.
  • Ability to consistently introduce Aesop products to clients through hand demonstrations.
  • History of successfully participating in and contributing to a team.
  • Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all.
  • Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.
  • Strong communication and problem-solving skills.
  • Working knowledge of skin care and skin care industry (advantageous).
  • Knowledge of hair care, body care, fragrance and home categories (advantageous).
  • Availability for at least 3 full days, including weekends, with flexibility to work a retail schedule including evenings, weekends and holidays.

Responsibilities

  • Engage, listen and guide customers to products that are relevant to them.
  • Welcome customers into our spaces and deepen the way our products are experienced through intentional interactions.
  • Demonstrate products that address customer needs to deliver an exceptional, inclusive customer experience.

Benefits

  • Pay rate of $20.12 / hr.
  • 10% monthly bonus potential.
  • Generous product discount allowance and bi-annual complimentary product allocation.
  • 2 days paid Volunteer leave.
  • 3 days paid Personal leave.
  • Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities.
  • Access to employee assistance programs, complimentary subscription to Headspace mindfulness app, summer wellness leave options, and subscription to mental wellness programming through Modern Health with 6 coaching and 8 therapy sessions per year for yourself and up to three family members.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Merchant Wholesalers, Durable Goods

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