Retail Communications Governance Specialist

CVS Health • Woonsocket, RI

3d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Retail Communications Governance Specialist will play a critical role in governing messaging across field leaders and store colleagues, working collaboratively with stakeholders across the organization. In this role you will: Work collaboratively within the Retail Communications team and other departments to deploy assets for campaigns across multiple vehicles Consult on strategy and govern messaging; navigate new and legacy platforms to help evolve the way CVS Health communicates internally Innovate the way we notify our colleagues and share information they need to know to do their jobs Support publishing store and field communications (includes copy editing, uploading, and adjusting store distribution lists) Demonstrate knowledge and strategic insight into new and legacy communication platforms, processes and vehicles based on store experience

Requirements

• 2+ years of experience within a communication related role or equivalent CVS corporate or store experience
• Ability to travel up to-10% of the time, based on the needs of the business

Nice To Haves

• Experience in front store or pharmacy
• Proven ability to influence colleagues who do not report to you and leaders where appropriate
• Proficiency in all communication modality programs (Microsoft Office, Adobe, etc.)
• Proficiency leveraging remote connection tools (MS Teams, OneDrive, etc.) to collaborate with colleagues
• Proficiency in writing and copy-editing messages across various audiences and modalities
• Basic understanding of how to measure efficacy of different communication vehicles

Responsibilities

• Work collaboratively within the Retail Communications team and other departments to deploy assets for campaigns across multiple vehicles
• Consult on strategy and govern messaging; navigate new and legacy platforms to help evolve the way CVS Health communicates internally
• Innovate the way we notify our colleagues and share information they need to know to do their jobs
• Support publishing store and field communications (includes copy editing, uploading, and adjusting store distribution lists)
• Demonstrate knowledge and strategic insight into new and legacy communication platforms, processes and vehicles based on store experience

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level