Retail Commission Sales Associate - Furniture/Mattresses/Rugs, State Street - Full Time

Macy's • Chicago, IL

412d • $33,696 - $42,598

About The Position

As a Retail Commission Sales Associate specializing in Furniture, Mattresses, and Rugs at Macy's, you will provide exceptional customer service in the Big Ticket areas. Your role involves creating welcoming shopping experiences, meeting sales goals, and promoting loyalty programs while demonstrating superior product knowledge to satisfy customer needs.

Requirements

• 1-2 years of related or retail experience required.
• Ability to communicate and share information with diverse groups of customers and peers.
• Flexible availability, including days, evenings, weekends, and holidays.
• Self-starter in adapting quickly to changing customer expectations and needs.
• Resourceful and able to adapt quickly to changing priorities.

Responsibilities

• Engage with customers to understand their furniture needs and build sales.
• Offer personalized recommendations and suggest complementary products.
• Utilize technology to complete customer orders and assist in product selection.
• Participate in ongoing product knowledge training through technology and vendor partners.
• Ensure high-level customer service through problem-solving and customer-focused solutions.
• Maintain contact with customers during the pre- and post-delivery process.
• Adhere to Asset Protection and inventory control compliance procedures.

Benefits

• Coverage across medical, dental, vision, and retirement
• Employee Assistance Program (mental health and financial literacy resources)
• Fully-Funded education benefits may include 100% of tuition, books, and fees
• Merchandise discounts
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees