Retail Clerk ("empleado minorista")

Azul Hospitality•Bryce Canyon City, UT

11d

About The Position

As a retail clerk, you will be an essential part of delivering outstanding customer service and facilitating the efficient operation of our retail store. Your responsibilities will include assisting customers, processing transactions, maintaining the cleanliness and organization of the store, and actively contributing to the overall success of the business. This position necessitates excellent communication skills, strong attention to detail, and a positive demeanor.

Requirements

Excellent communication and interpersonal skills to engage with customers and team members effectively.
Strong customer service orientation and a genuine desire to assist and satisfy customer needs.
Ability to work in a fast-paced environment while maintaining attention to detail and accuracy.
Basic math skills for cash handling and calculating discounts or sales tax.
Proficient in using a cash register or point-of-sale system.
Ability to multitask and prioritize tasks to meet the needs of the store and customers.
Strong organizational skills to maintain the cleanliness and organization of the sales floor.
Knowledge of retail trends and products to provide informed recommendations and assistance to customers.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Self-driven and able to work independently.
High school or equivalent education required.
Regular attendance in conformance with the standards which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position.
All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards.

Nice To Haves

Previous experience in a customer service or retail role is preferred but not required.
Bachelor's degree preferred

Responsibilities

Greet customers and provide a welcoming and friendly atmosphere.
Assist customers with inquiries, product selection, and locating items in the store.
Process sales transactions accurately and efficiently using the cash register or point-of-sale system.
Handle customer complaints and resolve issues in a professional and timely manner.
Maintain a clean and organized sales floor, including replenishing merchandise, arranging displays, and ensuring shelves are stocked and priced correctly.
Monitor inventory levels and communicate any stock shortages or replenishment needs to the store manager.
Assist in receiving and unpacking merchandise shipments, checking for discrepancies, and ensuring items are tagged and displayed correctly.
Follow company policies and procedures regarding security, loss prevention, and cash handling.
Collaborate with team members to achieve sales targets and provide exceptional customer service.
Stay knowledgeable about products, promotions, and sales events to effectively assist customers and drive sales.
RV Responsibilities All other duties assigned by manager or supervisor.
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by the General Manager.