Retail Store Clerk

West Central Planning & Development District • Hot Springs, AR

4d

About The Position

The Retail Clerk is responsible for supporting the daily retail operations of the thrift store by delivering high-quality customer service, accurately processing sales transactions, and assisting with merchandise handling. This position plays a key role in maintaining an organized, safe, and welcoming store environment while contributing to overall operational efficiency.

Requirements

• High school diploma or equivalent preferred.
• Minimum of one (1) year of retail, cashiering, or customer service experience preferred.
• Proficiency in basic math and ability to operate a POS system accurately.
• Strong interpersonal, communication, and customer service skills.
• Ability to work effectively and patiently with individuals with developmental disabilities.
• Demonstrated reliability, integrity, and adherence to ethical standards.
• Ability to stand and walk for extended periods.
• Frequent bending, reaching, twisting, and lifting.
• Ability to lift and move items up to 50 pounds with or without assistance.
• Must maintain alertness to ensure a safe environment for customers, staff, and program participants.
• This position is designated as safety-sensitive and requires successful completion of all pre-employment screenings, including background checks, registry checks, and drug screening, in accordance with applicable laws and organizational policies.

Responsibilities

• Provide professional and courteous customer service to shoppers and donors.
• Operate point-of-sale (POS) systems, process transactions, and handle cash in accordance with established policies and procedures.
• Receive, sort, price, and prepare donated goods for display and sale.
• Stock shelves, hang clothing, and maintain visually appealing merchandise displays.
• Maintain store cleanliness, organization, and safety through routine housekeeping tasks.
• Respond to telephone inquiries and assist with scheduling donation pickups.
• Support and guide program participants/trainees in completing assigned tasks, ensuring a respectful and inclusive environment.
• Safeguard confidential information and comply with applicable privacy regulations, including HIPAA requirements when applicable.
• Perform additional duties as assigned to support store operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees